When it comes to Hosted PBX phone systems, new or potential users often ask some similiar questions. Any business owner or employee desires to understand everything there is to know about Hosted PBX before making the transition from traditional PBX phone systems. Understanding information like the benefits of switching your phone system, how it works, how much Hosted PBX saves for your company, and how to access support for your system are crucial for employees and business owners. So take a minute to answer your basic questions about Hosted PBX phone systems with a simple Q&A below..
Frequently Asked Questions….About Hosted Telephone Systems
Q: What are the benefits of switching to a Hosted Telephone System?
A: A Hosted Telephone System is a complete business solution including calling plans, and all the functionality of a traditional telephone system, plus enhanced flexibility, scalability, significant cost savings and advanced features. Download our FREE EBOOK: Top 10 Benefits of Hosted PBX to learn more about the benefits of transitioning to a hosted pbx system.
Q: How does a Hosted Telephone System work?
A: Your telephone lines are ported to Phonetel’s network and hosted on our secure server. Your lines and extensions are then sent through the Internet to your Phonetel provided equipment on site. Find out even more about how Hosted PBX systems work here!
Q: How much money can I save with a Hosted Telephone System?
A: You can save up to 50% off your current telephone setup. Save money on your telephone lines, service contracts and maintenance costs. Learn more about the savings benefits of hosted PBX compared to traditional PBX in our FREE EBOOK: Hosted PBX vs. Traditional PBX: Why Hosted is Right For You!
Q: What happens if my Internet connection happens to go down?
A: Your calls will automatically stay contained within your voicemail system allowing callers to leave voicemail. We can also foward your calls to any telephone number including your cell phone until the Internet connection is reestablished. Learn more about the benefits of Hosted PBX for disaster recovery!
Q: How are lines, extensions and features added or removed?
A: Lines, extensions and features can be added or removed by connecting to your online portal or by contacting Phonetel Technical Support. Talk to an expert about extensions, features and add-ons of hosted PBX.
Q: What if I need help with my Hosted Telephone System?
A: Phonetel provides in-house technical support, after hours support and on-site technicians to help you with any questions you may have.
Q: How is the voice quality and is it reliable?
A: We will set up your network to provide the best possible voice quality by prioritizing voice traffic over your network. We closely monitor all Phonetel provided equipment to ensure top quality and reliability. Many of our customers praise Phonetel for reliable quality and service, read our case studies here!
Q: Are there long distance and international calling plans?
A: Yes. Packages can unclide blocks of local and long distance minutes. International caling rates are also available. Talk to our experts to find out more about long distance and international calling plans!
More questions about Hosted PBX?