Support

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The Phonetel Customer Support Center - Staffed to Support You.

Open a support ticket:

Our Customer Support Center is staffed to answer questions, provide support, and make changes to your existing system.

We are staffed Monday through Friday, 8:00 am to 4:30 pm (excluding holidays) for standard support needs, and an on-call technician is always available 24/7/365 for system emergencies. 

Please fill out the form to open a ticket with the support center. For emergency support, please contact us by phone. 1 (844) PHONETEL (746-6383), option 2.

If prompted to by a Customer Support Center technician, click the link below for remote support.

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