Voice over Internet protocol (VoIP) provides telephone service over the Internet. It is a growing method of telecommunication for small businesses. As more small business owners and entrepreneurs understand the benefits that VoIP systems offer, more companies are switching to this technology or using it in conjunction with their current hosted phone systems. With VoIP the benefits can be simple or sophisticated, depending on a company’s needs.
For new companies and start-ups, money is often tight. Using VoIP saves money (find out how!) on local, long-distance and international phone calls. If a company spends a lot of time on the phone with customers, having a VoIP set-up can save a substantial amount of money over the long-term.
With a VoIP system, it is easier for a company to have a virtual office or just a virtual telephone system. VoIP makes it possible for a small business to communicate with customers and employees around the world using just a broadband Internet connection. With remote access, telecommuting is made easier. Employees who work from home have remote access to the company’s intranet or extranet. This allows teleworkers to stay in contact and to keep up with what is going on in the office.
VoIP systems have numerous features, some of which are not available with landline phone systems. These features include call-forwarding, caller ID, blocking anonymous numbers, conference calls, voicemail, call management, contact lists, changing phone numbers, distinctive ringing and area code selection among others. VoIP allows a company to send images, videos and text messages while talking via the Internet.
Voice over Internet protocol is compatible with other communication media. A company can integrate some cell phones with a wireless LAN. This means you can use a cell phone with VoIP and not pay for any minutes used. Another option is to integrate email with VoIP, so that employees can access voicemail through their email accounts.
VoIP offers many possibilities for small businesses. With the various features available, businesses can save money while communicating with customers and employees in a variety of ways not found with a regular telephone.
- Saves money on phone bills
- Makes it easier to have a virtual office
- Offers many features
- Integrates with email clients and some cell phones
Interested in installing a hosted phone system for your business? Contact us today to get started!