The consequences of being caught unprepared in a disaster can cause immense amounts of damage for a business. According to Governor Daniel Malloy, Hurricane Sandy has inflicted more than $360 million in damages on Connecticut businesses and homes. More terrible still for businesses, damages incurred in such disasters also keeps them from carrying out their regular revenue-producing operations. Given these consequences, it is important for businesses to have disaster recovery plans, something in which hosted PBXcan play a surprisingly important role.
How Hosted PBX Can Help Businesses Recover From Disasters
Here are three reasons why hosted PBX is the best phone system to aid businesseses in the survival and recovery of on-site disasters:
According to Search Disaster Recovery, hosted PBX is advantageous when it comes to handling disasters compared to on-site phone systems because the servers are contained offsite. For example, if the building that hosts your business experiences a blackout and your on-site equipment becomes inoperable, your phone system remains functional because the servers are stored at your service provider’s facilities, which remain unaffected. Furthermore, the chances are better that the servers used by Phonetel and other service providers will remain running during disasters because those computers tend to be stored at hardened facilities containing back-up power generators.
Cloud Tweak states that even if the on-site equipment set up at your business go down, your employees can continue to use your phone system because it is not operated from said equipment. Instead, so long as your service provider’s servers remain operational, your employees can continue to access it using phones and computing devices. Most service providers even provide you with the option to set up rules in case of contingencies, meaning that your employees can continue working with minimal disruption in case something goes wrong and your business is hit.
On a final note, using a hosted PBX phone system for business means that the management of your phone system is entrusted to a team of IT professionals employed by your service provider. Although their concentrated expertise helps to reduce the incidences of issues becoming crippling problems, that same expertise also ensures that your phone system can be brought back up as fast as possible should the servers at your service provider ever go down.
- Disaster recovery is important for a business in patching up the consequences of a disasterous event that affect their communication and phone systems.
- Hosted PBX is beneficial for disaster recovery because the servers are stored offsite, calls can be redirected, and the servers are managed by IT experts.