A hosted PBX phone system means that the phone system is operated by the service provider
and the services sold to its users. Hosted phone systems are often beneficial for small businesses, but tend to be even more so for start-up companies.
Reason #1: Reduced Fixed Costs
Since it is the service provider that owns and operates the hosted PBX phone system, there is no need for the end user to purchase and then install expensive PBX equipment on their premises. For start-up companies, this is important because having enough start-up funds is one of the most important determinants of their eventual success or failure. Not needing to purchase and then install PBX equipment means that the funds that would’ve been spent on that end becomes available for use in other areas. Specifically, Phonetel INC. is a Hosted PBX provider that will send their techs over to you and be supportive in the training and installation process.
Reason #2: Reduced Ongoing Costs
For the same reason, the ongoing costs incurred in maintaining and upgrading PBX phone systems are transferred to the service provider. As a result, start-up companies no longer needs to hire personnel to operate, maintain, and upgrade the PBX equipment on their premises. Since most start-up companies face serious problems with incoming cash flows during their earliest months, using hosted PBX for business can help reduce the stress on their finances during that crucial period without an attendant and unacceptable reduction in their operational capabilities.
Reason #3: Greater Expertise
Small businesses, in particular start-up companies, are limited in resources and thus unable to maintain entire departments to service specific functions such as IT. Consequently, these businesses miss out on the benefits that can come from the concentration of expertise, resulting in poorer outcomes in areas related to IT compared to businesses that can afford to maintain entire IT departments. Using hosted PBX for business means that the end user’s IT issues are handed over to the service provider, who happens to be one of those businesses who can afford to maintain large numbers of IT specialists.
- Hosted PBX phone systems are beneficial for small businesses, including start-up companies.
- Start-up companies can save on their fixed costs, their ongoing costs, and reap the benefits of concentrated technical expertise by using hosted phone systems.