Hosted phone systems provide many benefits for businesses, especially small and midsize companies that can economize significantly by switching to a business phone service. With no hardware, lower costs and greater flexibility, plus all the functionality of a traditional phone system, a hosted phone system can be an attractive choice. It’s not unusual for those considering telephone systems to have concerns about stability if Internet connectivity is lost; however, with backup systems and failsafes, a business phone service can be exceptionallyrobust and reliable.
When someone calls a business, they form an impression of that business based on their call: how quickly the call is answered, transferred or placed on hold, for example, as well as what options are available for callers. With its extra features, hosted phone systems can ensure that you are always available to your clients and that their calls are handled smoothly.
Hosted phone systems are total business solutions in one package. A range of calling plans are available to suit every size of enterprise. Business phone services offer all of the functionality you’d expect from a traditional telephone system but also offer a multitude of advanced features. They are flexible and scalable, helping your business adapt rapidly to changing demands. As you expand, your telephone system can swiftly expand with you while you only pay for the service that you need.
How it Works
Your existing telephone lines are moved across to the telephone systems network, where they are hosted on the company’s robust and secure servers. The service provides equipment on site; your lines and extensions are routed to this equipment via the Internet.
One common question asked by prospective hosted phone systems users is: “what happens to my calls if there’s a problem with the Internet connection?” Business phone services ensure that calls are never dropped. In the event that the Internet goes down, calls can be sent to voicemail until it’s restored or routed to your cell phone.
- Hosted phone systems are flexible and save your business money.
- Hosted phone systems are reliable.
- Even if something happens to the Internet connection, calls are still handled professionally.
Interested in installing a hosted phone system for your business? Contact us today to get started!