Hosted PBX phone systems have many advantages for businesses; the virtual office notwithstanding. As part of the virtual office environment, the importance of incorporating smart phone devices is a must for increased production and cost-cutting measures. Many PBX hosting companies, like Phonetel Inc. are now enhancing the smart phone business experience. Want to learn more about why hosted PBX is right for your company? Download our FREE EBOOK!
Hosted PBX Smartphone Integration
Phonetel’s hosted phone system along with other company’s use smart phone integration and support multiple platforms if employees provide their own devices. In most cases, the installation of an app to their device is all you need to be able to integrate your PBX phone system with their smart devices. This allows companies with mutliple locations to provide their employees with a “virtual office” environment, tying all communications together.
Enhancing The Smartphone Experience For Employees..
Hosted PBX enhances the smart phone business experience by offering many of the same options your employees have in the actual office environment, while they are using their devices. Customers and clients are able to reach key people without having to leave messages as often, and if there are messages left they are quickly read as emails on the smart phones. Hosted PBX combined with the use of smart phones cuts costs and dramatically improves productivity.
How Do Hosted PBX Apps Work?
Once the app has been installed, calls may be forwarded directly to the smart device and the app allows for VoIP apps, find/me follow/me services and voicemail to email. VoIP apps allow for voice and video calling across various network platforms with free international calls on wireless networks. With find/me follow/me your employees can literally take their extensions with them when they leave the office, maximizing production and reducing time spent on tracking people down to return important calls. Voicemails can be automatically converted to emails with a smart phone app so messages are received and able to seen immediately on their devices.
- Minimize “phone tag” and maximize productivity as employees take their extensions with them when they leave the office.
- Directories and connectivity to other employees remains the same on the smart phone PBX app.
- Recording capabilities so there is no need to take notes while out of the office.
- Bluetooth capabilities for safe operation of vehicles while taking calls.