As the cost for phone and mobile communication are rising, businesses are looking for more cost effective solutions to control costs. Your PBX phone system plays a big role in keeping the costs at a reasonable level and actually increasing the productivity of your employees.
PBX or Private Branch Exchange allows members of your business network to access outside lines that let them make calls outside of that network. Likewise, it’s possible to call coworkers directly by using easy-to-remember three or four-digit extensions, and saving on all the potential expenses. Businesses of any size also stand to benefit from cheaper calls within the network, instead of setting up an external landline phone on every desk in an office.
In order to be effective, the system needs to be up-to-date and meet all of your business needs. This article will list some of the most likely reasons to upgrade your telephone system, so that you would know if you need to consider it in the near future.
Before you consider an upgrade, you have to become familiar with the way the latest Hosted SIP PBX technology works and how it’s integrated into the work environment of your business. Here you will find out about some of the most important highlights, but you might still want to learn about some more advanced features afterwards.
Compared to old systems, new hosted phone system installations ensure more flexibility and better service for a company, its employees and partners. Previously, companies could be losing money by ordering excess functionality and telephone coverage that wasn’t required for the small number of members in their network. Comprehensive payment plans are now based on a fixed fee per every user at the workplace, so the expenses will depend directly on the size of your business.
Most of them work through static IP or Internet Protocol addresses, so the phones can function through an active Internet connection and provide additional encryption options. The last part is especially important in a business that regularly handles sensitive information of their employees and clients.
To better evaluate the benefits that a business can receive from a timely hosted telephone system upgrade, here are some of the advantages over other options:
The fact that SIP transfers your calls over IP allows savings of up to 20% compared to older systems. This is achieved through much lower costs of operations and line rentals. The more reliable technology justifies the upgrade in the long run.
Improved Online Billing and Call Tracking
A business must have access to all the information in order to find better solutions for their calling systems. In addition the much lower expenses, your company will also have access to more detailed information on all the recently made calls and the money charged for them. You will know where your money is going and be able to reduce spending even more by making some cost effective changes to your operations.
Ease of Upgrade
A hosted SIP phone system operates through an Internet connection, so it can be easily configured and reconfigured through software whenever it’s needed. Regardless of whether you want to upgrade your licenses or have recently moved your office to another location, your telephones will be up online in the shortest time possible with all the updates already in place.
IP telephony communications are much more flexible than their alternatives. They offer individuals to assume increased control over their configuration and give them access to advanced features.
Functionality and Reliability
A standard telephone system that works over IP will have a solid track record and almost no need for maintenance, apart from occasional checkups to make sure that everything is in order. Moreover, the provider will be able to perform these checkups by monitoring it from a distance, so there will be no need to disrupt the usual workflow just to check up your PBX phone system.