Cloud-based hosted phone systems is the ideal option for the modern business, since it facilitates improved productivity, more efficient communications and customer service, multi-locational capacity, increased productivity, and the elimination of expensive and space consuming in-house phone systems.
Cloud-based hosted phone systems are essentially virtual Internet phone systems. These are particularly useful for fast-paced businesses with staff in multiple locations, since everyone can be connected to one system, regardless of where they are, provided that they have a high speed connection to the Internet.
Hosted Phone Systems
Hosted multi-functioning communications systems are at the cutting edge of communications technologies, and are exactly what companies need to provide employees and customers with the communications functions necessary to do business smoothly and effectively.
This type of system can usually be installed and up and running within minutes. Like a traditional business phone system, typical features that it facilitates include multiple phone lines, delivery of calls via the Internet, switchboard-type call answering, inbound call routing, voicemail and call recording:
With use of a headset, any Internet-enabled PC can be used as a smartphone. Calls can easily be transferred by way of an on-screen drop down menu that lists available call recipients. Users that are too busy to take calls, or are on other calls, can select a default message, or type a personalized message that will be read to callers using text-to-speech technology.
Users can also record calls at the press of a button and store them. These recordings can then be accessed by other users in the system, who can listen to them, download them, and even attach them to e-mails.
Incoming calls can be answered by a computerized auto-receptionist that has been customized to answer each call with a personalized message. Callers will then be prompted to select an option to advance their call to the person they want to speak to. This feature can save a business significant financial and staffing resources.
Smart Call Routing
Whether staff are within one office, or located across the globe, smart call routing can transfer incoming calls to the dedicated phone line of a specific staff member, provided that he is signed in to the online phone system.
With the evolution of smartphones and mobile operating systems, staff do not even have to have a PC or laptop to be connected to cloud-based hosted phone systems, since a smartphone with Internet connectivity is all that is needed to log on and use the phone system.
Systems administration is now easier than ever, since it can also be accessed from anywhere with Internet connectivity.
- Phonetel’s hosted phone systems come with a variety of beneficial features.
- Answer your calls from anywhere with Phonetel’s hosted phone systems.
- Manage your calls and messaging with Phonetel’s call management features.
Interested in installing a hosted phone system for your business? Contact us today to get started!
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