Being cautious about adopting the latest technologies for phone systems can be a sensible approach for a business, but there comes a point where caution becomes a rigidness that bodes ill for the business’s prospects of financial success. The technologies behind the hosted phone system are not untested and it is long past time that some of the most egregious myths were put to rest. When choosing a hosted phone system it is important not only to know about the myths regarding the transition but the mistakes that many people make when selecting a hosted phone system (click here to download a FREE EBOOK and learn more).
Here are the top 7 hosted phone system myths…debunked!
Hosted Phone System Myth #1. Few Businesses Use Hosted Phone Systems
Hosted phone systems have been gaining ground against traditional PBX systems since their initial introduction. According to Heavy Reading, 31% of North American businesses use hosted phone systems at present, which it predicts is going to go up to 66.5% by 2015.
Hosted Phone System Myth #2. Voice Quality is Bad
The voice quality of calls made using hosted phone systems depend on the speed of the Internet connection. Although modems and other outdated methods might experience serious problems, more modern connections do not.
Hosted Phone System Myth #3. Hosted Phone Systems Are Unreliable
Businesses are sometimes hesitant to use hosted phone systems because they become unavailable during power failures and if the service provider goes down. However, modern systems come with backup features such as redirecting calls to cell phones.
Hosted Phone System Myth #4. Hosted Phone Systems Are Not Secure
Good practices can make hosted phone systems as secure as other telephone services. Established service providers tend to have entire teams of IT experts at a minimum dedicated to this issue because their revenues are dependable on their services being reliable.
Hosted Phone System Myth #5. Hosted Phone Systems Are Complicated to Set Up
Changing over to hosted phone systems is not difficult, particularly not when service providers are eager to help along the process in order to encourage customers. Furthermore, making changes to hosted phone systems is much easier than doing the same with traditional phone systems.
Hosted Phone System Myth #6. Changing to a Hosted Phone System is Expensive
It is true that changing over to a hosted phone system can mean changing a lot of equipment, but it is also true that this is not necessary because many hosted phone systems can adapt and make use of existing equipment at minimal cost.
Hosted Phone System Myth #7. Cost Reductions Only Apply to Calls Made Between Hosted Phone Systems
Although it is true that hosted phone systems often offer better prices for calls made inside the systems and computer-to-computer, their cost reductions are still applicable in calls made outside of the systems no matter the intended recipients.
- Businesses need to look past the myths surrounding hosted phone systems.
- Hosted phone systems are widely used, in possession of good voice quality, reliable, secure, easy to set up, inexpensive to adopt, and results in cost reductions across the board.