Hosted Phone Systems Blog

Hunt groups is a term used to refer to a group of PBX (Private Branch Exchange), extension numbers or IP-PBX resources that are shared by users. In a hosted PBX phone system, the term refers to a set of extension numbers grouped as a single unit. Hunt groups are primarily used to distribute calls effectively in and out of an organization. Additionally, PBX hunt groups are adopted to efficiently manage open phone lines, extensions, and channel incoming calls. Take for instance, when a call is made to the company's business lines, the PBX runs through the hunt group to seek any available extension, open line or channel that can be used to receive the call.

We know it, commuting can be stressful and frustrating at times. Regardless of the amount of times that you travel to the same places, there are always unexpected obstacles, such as poor driving conditions and road delays. You need mobile apps to help you with these unexpected problems.

When it comes to Hosted PBX phone systems, new or potential users often ask some similiar questions. Any business owner or employee desires to understand everything there is to know about Hosted PBX before making the transition from traditional PBX phone systems. Understanding information like the benefits of switching your phone system, how it works, how much Hosted PBX saves for your company, and how to access support for your system are crucial for employees and business owners. So take a minute to answer your basic questions about Hosted PBX phone systems with a simple Q&A below..

For Hosted PBX phone system users, the voicemail and auto attendant service is one of the most valuable and beneficial for their company. Sometimes even the simpliest operations require a little helping hand. Along with on-site installation and 24/7 access to your user portal and support center, Phonetel INC. also provides 90 days of FREE tech support for users who need any assistance with the transition to Hosted PBX. That is why Phonetel Inc. has provided a step by step guide to setting up your Hosted PBX phone system voicemail for the first time. 

More important than ever before is the importance of reducing our carbon footprint as much as possible during business practices. One major way to become more eco-friendly and sustainable is to go green with hosted PBX phone systems.

Implementing VoIP systems for your business provides many benefits over traditional phone systems however without property security in place you will be at risk for attacks by hackers and virus launching.

SIP Trunking is an innovative technology of combining data and voice over a single broadband circuit. It offers both VoIP and streaming media services based on the SIP- Session Initiation Protocol- provided by an Internet Telephony Service provider (ITSP), like Phonetel Inc. to subscribers equipped with a PBX. In contrast to traditional telephony that solely relied on bundles of copper wires to connect the service provider to the consumer, a SIP Trunk replaces fixed Public Switched Telephone Network (PSTN) lines with PSTN connectivity offered via the internet.

Hosted PBX business solutions provide many ways to easily improve your customer service. Some of the best features to accomplish this are the auto attendant, voice to email and conference calling features.

As an entrepreneur at the head of a growing enterprise, you know the importance of having a phone system that's cost-effective, reliable - and above all, scalable. Where you are as a company this year certainly isn't where you want to be next year or the year after; but you don't want the expense, trouble and disruption that comes with replacing your system every time your company reaches a milestone in its growth.

When making the switch to a VoIP system, it is important to remember that emergency calls are handled a bit differently than they are with traditional landlines. Since calls are handled over the Internet and they are associated with an IP address rather than a phone number, people who use VoIP services need to make sure they give their provider an up-to-date phone number. Once this is done, making an emergency call is as easy as dialing 911. Additionally, VoIP phone systems offer advantages in emergencies and disaster situations as compared to landlines.